FAQs
1. What are acceptable forms of payment?
All payments are completed through PayPal, Credit/Debit cards, and AfterPay.
2. Do your cigar cases come with foam inserts included?
Yes, all cases have durable lightweight foam included in the case.
3. What size cigar will fit in these cases?
The size of the cigar depends on the case that is purchased. Please refer to each case item description for details.
4. Your candles contain odor eliminators. What are those?
Odor eliminators attack the unpleasant odors in the area and help neutralize the odor. This action ultimately eliminates the odor from your space.
5. What kind of wax do your candles contain?
Our candles contain luxury blended wax. This wax is gluten-free, toxin-free, paraben-free, phthalate-free, and comes from renewable sources.
6. I am not sure what size to purchase my shirt in.
Please refer to the Size Chart to determine the appropriate sizing. Still, have concerns after viewing the size chart? Feel free to contact us to help you!
7. What is your return policy?
All sales are final. Returns are not accepted. If you receive a damaged product, please contact us within 48 hours of receiving the product.
8. How long will it take for me to receive my purchase?
When an order is placed, it can take up to 4 business days for payment processing and shipment. When an order is processed and ready to ship, a shipping email with tracking information will be sent.
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